Shipping information
Delivery times
Products purchased on our website are shipped within [5] working days from the date of order acceptance.
Shipping costs
Shipping costs are borne by the user and vary according to the destination. Shipping costs are indicated during the purchase process.
Shipping method
Products are shipped by express courier.
Tracking
Once your order has been shipped, we will send you an email with the package tracking number. You can then track the delivery of your order on the courier's website.
Delivery
Products are delivered to the address indicated by the user.
Damages
In case of damage to the package or products at the time of delivery, you must report the damage to the courier. You must also contact us within [1] working days from the date of delivery. Once the issue has been verified, we will arrange a new shipment at our expense.
Contact
For any information or request, contact us by phone or email.
Notes
- Delivery times may vary in case of unforeseen events, such as holidays or adverse weather conditions.
- Shipping costs may vary according to the weight or volume of the products.
- Delivery of products to some remote areas may require longer times.
- In case of return, shipping costs are borne by the user.