Terms and conditions of sale for e-commerce website
1. Definitions
- "Website" means the website accessible at [website address].
- "User" means any person who accesses or uses the website.
- "Seller" means the owner of the website.
- "Product" means any goods or services sold by the seller on the website.
2. Applicability
These terms and conditions of sale apply to all purchases of products made on the website.
3. Conclusion of the sales contract
The sales contract between the seller and the user is concluded upon acceptance of the order by the seller.
4. Prices
Product prices are indicated on the website. The transaction is not subject to VAT pursuant to art. 1, paragraphs 54-89, Law no. 190/2014 and subsequent amendments/additions.
5. Payment methods
Payment for products can be made using the following methods:
- Bank Transfer
- PayPal
6. Shipping
Products are shipped to the address indicated by the user. Shipping costs are borne by the user.
7. Delivery
Products are delivered within [5] working days from the date of order acceptance.
8. Right of withdrawal
The user has the right to withdraw from the sales contract within [14] working days from the date of receipt of the products.
9. Warranty
Products are warranted for a period of [12] months from the date of delivery.
Damage caused by the user is excluded from the warranty
10. Privacy
Users' personal data is collected and processed by the seller in compliance with EU Regulation 2016/679.
11. Applicable law
The sales contract is governed by Italian law.
12. Competent court
For any dispute arising from the sales contract, the court of the user's place of residence shall have jurisdiction.
13. Changes to the terms and conditions of sale
The seller reserves the right to modify these terms and conditions of sale at any time. Changes will be effective from the moment of their publication on the website.
14. Online disputes
The user has the possibility to resolve disputes online with the seller through the European Commission's ODR (Online Dispute Resolution) platform. The ODR platform is accessible at the following link: https://ec.europa.eu/consumers/odr/
15. Seller's address
ALCHEMILAB, PIAZZA CAV. DI VITTORIO VENETO 18,
25018 MONTICHIARI (BRESCIA) - VAT NO. 04478650981
Notes
- The terms and conditions of sale may be modified by the seller at any time.
- It is important that users carefully read the terms and conditions of sale before making a purchase on the website.